
Five websites managed by just one great CMS
Corn Exchange Newbury
The Incorporated Society of Musicians (ISM) is the UK's professional body for musicians. They promote the importance of music and protect the rights of those working within the industry with a range of campaigns, support and practical advice.
The ISM Trust has a remit to advance education, the arts and to promote health. Rag and Tal is one of their many initiatives – a collaboration project with Indian music expert Yogesh Dattani – for which we were asked to design a campaign identity and create a ‘branded’ section on the website.
This resources is aimed at teachers and provides a fantastic lesson that enables them to take away lesson plans and successfully play or teach a piece of Indian classical music on any instrument.
Read moreWorking in collaboration with our technical partner and the ISM team, we embarked on an ambitious project to improve the user experience for completing the complex registration process. As the ISM offers multiple routes to registration with different levels of membership, each pathway through the registration form requires differing levels of data that needed to be collected from the user. This creates a complex web of forms and a potential UX (user experience) nightmare.
Another key component of this project was to decouple the forms from the ISM’s CRM system. Prior to this project, all forms were delivered via an iFrame and the user journeys were established by the CRM provider, with no way to make changes. By developing a custom Craft CMS plugin and working with the CRM’s API, we were able to create the forms using our own templates – allowing us to create a better design, better UX, better UI (user interface) and better conversion rates.
With the forms now under our control, we can now turnaround change requests in hours and days, not weeks and months.