2015 – Spektrix integration
In 2015, we helped the Corn Exchange Newbury switch to a new box office provider called Spektrix to provide an enhanced experience for users of their website as well as the in-house team.
With the fantastic new Spektrix system, the user is treated to a seamless booking experience with all the booking and admin pages embedded directly on the Corn Exchange Newbury website (in the style of the website).
We also utilised the Spektrix API to build scripts that import all the event data added via the Spektrix admin interface into their preferred Content Management System – further reducing the amount of time it takes the in-house team to maintain the website.
And a move to a new UK based host also improved the speed of the website. So, all-in-all, Corn Exchange’s users are really benefitted from these updates.
Overall the design was okay. However, as it was not responsive, it didn’t perform optimally on mobile devices. The design relied on multiple blocks of content which tended to fragment the user’s journey and the home page suffered from a lack of hierarchy with everything being presented with equal importance – something we addressed in the new website.
The old home page also ran into difficulties when multiple shows for the same event were displayed, it was difficult to avoid multiple occurrences of the same image. However, the biggest barrier to the future success of the website was its Content Management System which was outdated and clunky.
2017 – A responsive website
First and foremost, the website is responsive so we already answered the brief, but we also made numerous improvements – some forced upon us due to the need to find solutions for a responsive design pattern, some required for better UX.